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Wuling To Open 300 Next-Generation Stores In 2021
Modern stores to showcase the brand’s new product line.
By
Deivis Centeno
|
February 12th, 2021
|
Article Type
,
Asia
,
Branding
,
Business
,
China
,
Customer Satisfaction
,
Customer Service
,
Dealers
,
Division
,
GM China
,
Logo
,
Market
,
Marketing
,
News
,
Wuling
|
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on Wuling To Open 300 Next-Generation Stores In 2021
|
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GM Introduces Amazon Alexa For The First Time In Mexico
And the new 2021 Buick Envision is the first model to get it.
By
Deivis Centeno
|
February 6th, 2021
|
Amazon Alexa
,
Article Type
,
Buick
,
Business
,
Cadillac
,
Chevrolet
,
Customer Experience
,
Customer Service
,
Division
,
GMC
,
GMNA
,
Launch
,
Market
,
Marketing
,
Mexico
,
News
,
North America
,
Technologies
|
Comments Off
on GM Introduces Amazon Alexa For The First Time In Mexico
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GM Brands Rank Low In Overall Brand Satisfaction
Tesla and Lincoln topped the list.
By
Jonathan Lopez
|
February 5th, 2021
|
Article Type
,
Buick
,
Business
,
Cadillac
,
Chevrolet
,
Consumer Reports
,
Customer Satisfaction
,
Customer Service
,
GMC
,
News
,
Study
|
Comments Off
on GM Brands Rank Low In Overall Brand Satisfaction
|
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GM Brands Rank Low In Overall Brand Satisfaction
Tesla and Lincoln topped the list.
By
Jonathan Lopez
|
February 5th, 2021
|
Article Type
,
Buick
,
Business
,
Cadillac
,
Chevrolet
,
Consumer Reports
,
Customer Satisfaction
,
Customer Service
,
GMC
,
News
,
Study
|
Comments Off
on GM Brands Rank Low In Overall Brand Satisfaction
|
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Chevy Trax One Of The Least Satisfying Vehicles To Drive, According To Survey
Some owners also had complaints about the Blazer and Bolt EV.
By
Sam McEachern
|
February 4th, 2021
|
Article Type
,
Aspiration
,
Atmospheric
,
AWD
,
Business
,
Chevrolet
,
Consumer Reports
,
Crossover
,
Customer
,
Customer Experience
,
Customer Service
,
Drive Control
,
Drivetrain
,
Feedback
,
Fuel Type
,
Gasoline
,
General
,
Human Driven
,
ICE
,
News
,
Propulsion
,
Retail
,
Study
,
Trax
,
Vehicle Type
|
Comments Off
on Chevy Trax One Of The Least Satisfying Vehicles To Drive, According To Survey
|
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GM Vehicle Tracking Just Got A Lot Better
Dealers now have greater access to order information.
By
Jonathan Lopez
|
January 23rd, 2021
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Article Type
,
Business
,
Customer Service
,
Dealers
,
Exclusive
,
GMA Special
,
News
,
Order
,
Sales
|
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on GM Vehicle Tracking Just Got A Lot Better
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Chevy Bolt EV Ranks Second In J.D. Power’s New Electric Vehicle Experience Study
Narrowly losing out to the Kia Niro EV.
By
Sam McEachern
|
January 22nd, 2021
|
Article Type
,
Awards
,
Bolt EV
,
Business
,
Chevrolet
,
Customer
,
Customer Care
,
Customer Experience
,
Customer Satisfaction
,
Customer Service
,
Drive Control
,
Drivetrain
,
EV
,
FWD
,
General
,
Hatchback
,
Human Driven
,
J.D. Power Electric Vehicle Experience Study
,
News
,
Propulsion
,
Vehicle Type
|
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on Chevy Bolt EV Ranks Second In J.D. Power’s New Electric Vehicle Experience Study
|
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How An AI Chat Bot Is Helping GM Financial Weather The Pandemic
The chat bot takes some workload off the shoulder's of human customer service reps at GM Financial.
By
Sam McEachern
|
January 15th, 2021
|
Article Type
,
Business
,
COVID-19
,
Customer Care
,
Customer Experience
,
Customer Satisfaction
,
Customer Service
,
Disasters
,
Financial
,
News
|
Comments Off
on How An AI Chat Bot Is Helping GM Financial Weather The Pandemic
|
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GM Brands Rank Mid-Pack In J.D. Power 2021 U.S. Manufacturer Website Evaluation Study
For OEMs, having an easy-to-navigate website is more important than ever amid the COVID-19 pandemic.
By
Sam McEachern
|
January 8th, 2021
|
Advertising
,
Article Type
,
Branding
,
Buick
,
Business
,
Buzz
,
Cadillac
,
Chevrolet
,
Communication
,
Competitive advantage
,
Competitive disadvantage
,
COVID-19
,
Customer Experience
,
Customer Service
,
Dealers
,
Demographics
,
Disasters
,
GMC
,
Marketing
,
News
,
Online
,
Sales
,
Shop Click Drive
|
Comments Off
on GM Brands Rank Mid-Pack In J.D. Power 2021 U.S. Manufacturer Website Evaluation Study
|
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Cadillac’s Customer Experience Should Be Improved, Says VP
As technology improves, so should the buying process.
By
David Finlay
|
January 8th, 2021
|
Article Type
,
Business
,
Cadillac
,
Customer Experience
,
Customer Service
,
Dealers
,
Mahmoud Samara
,
News
,
People
,
Sales
,
Shop Click Drive
|
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on Cadillac’s Customer Experience Should Be Improved, Says VP
|
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