GM Announces Collision Certification Program Coming In 2018

The program will add standards for pre- and post-repair scanning, calibration and more.
By |July 31st, 2017|Article Type, Business, Customer, Customer Satisfaction, Customer Service, Dealers, Maintenance, News, Retail, Service|Comments Off on GM Announces Collision Certification Program Coming In 2018|
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    Morrissey Pens Letter To GM Asking For Vegan Leather Option On Vehicles

Morrissey Pens Letter To GM Asking For Vegan Leather Option On Vehicles

The performer is an activist for PETA and its campaign to help curb leather production.
By |November 25th, 2016|Article Type, Bolt EV, Business, Chevrolet, Customer Satisfaction, Customer Service, Engineering & Technology, Green, Mary Barra, Materials, News, People, Recycling, Report, Research And Development, Volt|Comments Off on Morrissey Pens Letter To GM Asking For Vegan Leather Option On Vehicles|
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    2015 Corvette Z06 Experiences Engine Failure After Only 891 Miles

2015 Corvette Z06 Experiences Engine Failure After Only 891 Miles

A moment of silence, please.
By |December 31st, 2014|Business, C7, C7 Z06, Car Culture, Corvette, Customer, Customer Experience, Customer Satisfaction, Customer Service, Fun Stuff, Individual, News|Comments Off on 2015 Corvette Z06 Experiences Engine Failure After Only 891 Miles|
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    General Motors Customers “Demanding” Payment For Cover-Up Of Faulty Vehicles

General Motors Customers “Demanding” Payment For Cover-Up Of Faulty Vehicles

Certain GM car owners say their vehicle lost value as a result of its faulty ignition switch.
By |December 17th, 2014|Business, Controversy, Customer, Customer Satisfaction, Customer Service, Individual, Lawsuit, Legal, News, Quality, Recall, Reported Problem|Comments Off on General Motors Customers “Demanding” Payment For Cover-Up Of Faulty Vehicles|

GM Dealers Taking On More Loaner Vehicles

General Motors has expanded their Courtesy Transportation Program to get more dealership customers into GM loaner vehicles - and away from other marques.
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    GM India Trying To Gain Traction With “Chevrolet Blockbuster” Offers

GM India Trying To Gain Traction With “Chevrolet Blockbuster” Offers

Sales were down for GM India in October, 2014. Chevrolet is hoping these bonuses and discounts will help.
By |December 6th, 2014|Asia, Business, Chevrolet, Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Service, Expansion, Incentives, India, Maintenance, Market, Market Share, Marketing, New GM, News, Promotion, Retention, Sales, Service, Value|Comments Off on GM India Trying To Gain Traction With “Chevrolet Blockbuster” Offers|
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    Chevrolet Corvette C7 (Nearly) Tops Consumer Reports’ Survey

Chevrolet Corvette C7 (Nearly) Tops Consumer Reports’ Survey

According to survey results, 95 percent of Chevrolet Corvette Stingray owners would buy one again.
By |December 5th, 2014|Awards, Business, C7, Chevrolet, Competition, Consumer Reports Owner Satisfaction, Corvette, Customer Satisfaction, Customer Service, Market, New GM, News, North America, Reputation, Stingray, Tesla, USA|Comments Off on Chevrolet Corvette C7 (Nearly) Tops Consumer Reports’ Survey|
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    GM Hosts ‘Best In The Middle East’ Competition For Auto Technicians

GM Hosts ‘Best In The Middle East’ Competition For Auto Technicians

We ask: 'Why not host anything like that here in America?'
By |November 28th, 2014|Business, Contest, Customer Satisfaction, Customer Service, Demonstration, Fun Stuff, Maintenance, Market, Marketing, Middle East, New GM, News, Perceptions, PR, Record, Service, United Arab Emirates|Comments Off on GM Hosts ‘Best In The Middle East’ Competition For Auto Technicians|
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    General Motors Executives Enter Social Media Fray For Feedback

General Motors Executives Enter Social Media Fray For Feedback

Whether you complain on Twitter or to the NHTSA, GM will hear it.
By |November 25th, 2014|Business, Customer, Customer Experience, Customer Satisfaction, Customer Service, Daniel Ammann, Feedback, Individual, Mary Barra, News, People|Comments Off on General Motors Executives Enter Social Media Fray For Feedback|
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    Holden Launches First Ever Customer Council And VIP Experience

Holden Launches First Ever Customer Council And VIP Experience

Especially loyal Holden followers will now give the company feedback on its cars.
By |November 21st, 2014|Business, Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Service, Decisions, Feedback, Holden, News|Comments Off on Holden Launches First Ever Customer Council And VIP Experience|