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GM Financial Ranks Mid-Pack In J.D. Power U.S. End Of Lease Satisfaction Study

Ahead of Chrysler Capital, but behind Ford Credit.
By |April 4th, 2021|Article Type, Business, Customer, Customer Loyalty, Customer Service, Dealers, Feedback, Financial, GM Financial, JD Power & Associates, Leasing, News, Retail, Strategy, Study, U.S. End Of Lease Satisfaction Study|Comments Off on GM Financial Ranks Mid-Pack In J.D. Power U.S. End Of Lease Satisfaction Study|

GM Brands Perform Well In J.D. Power 2021 Customer Service Index

This study ranks customer satisfaction with regard to dealers and service facilities.
By |March 11th, 2021|Article Type, Awards, Buick, Business, Cadillac, Chevrolet, Customer, Customer Experience, Customer Loyalty, Customer Satisfaction, Feedback, GMC, News, Retail|Comments Off on GM Brands Perform Well In J.D. Power 2021 Customer Service Index|

General Motors Top In Manufacturer Loyalty For Sixth Consecutive Year

GM owners like to buy more GM vehicles.
By |March 2nd, 2021|Article Type, Awards, Business, Customer, Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Service, Feedback, IHS Markit Automotive Loyalty Awards, News, Retail|Comments Off on General Motors Top In Manufacturer Loyalty For Sixth Consecutive Year|

U.S. Auto Dealers Enjoy Record Profits In Pandemic-Affected 2020 Calendar Year

Dealerships saw vehicle profits increase
By |March 2nd, 2021|Article Type, Buick, Business, Cadillac, Chevrolet, Customer, Customer Care, Customer Loyalty, Customer Satisfaction, Customer Service, Dealers, GMC, News, Retail|Comments Off on U.S. Auto Dealers Enjoy Record Profits In Pandemic-Affected 2020 Calendar Year|

Buick Brand Enjoys Highest Share Of Female Buyers In The United States

Cadillac is also hugely popular among women, but it still trails Buick.
By |February 25th, 2021|Article Type, Buick, Business, Cadillac, Chevrolet, Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Service, Envision, GMC, Marketing, News, Strategy|Comments Off on Buick Brand Enjoys Highest Share Of Female Buyers In The United States|

Buick Brand Enjoys Highest Share Of Female Buyers In The United States

Cadillac is also hugely popular among women, but it still trails Buick.
By |February 25th, 2021|Article Type, Buick, Business, Cadillac, Chevrolet, Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Service, Envision, GMC, Marketing, News, Strategy|Comments Off on Buick Brand Enjoys Highest Share Of Female Buyers In The United States|

Buick Envision Top Rated CUV In 2021 J.D. Power Vehicle Dependability Study

This study rated the reliability of the outgoing, first-generation Buick Envision.

Chevy Silverado HD Tops Segment In 2021 J.D. Power Vehicle Dependability Study

Beating out the Ram HD and Ford Super Duty.

Chevy Silverado HD Tops Segment In 2021 J.D. Power Vehicle Dependability Study

Beating out the Ram HD and Ford Super Duty.

General Motors Tops Experian Customer Loyalty Analysis

Nearly 70 percent of owners return to a GM brand.
By |January 7th, 2021|Article Type, Buick, Business, Cadillac, Chevrolet, Customer Loyalty, Customer Service, GMC, News, Study|Comments Off on General Motors Tops Experian Customer Loyalty Analysis|