• Permalink Gallery

    GM Earns Top Honors In Customer Loyalty For Second Consecutive Year

GM Earns Top Honors In Customer Loyalty For Second Consecutive Year

For the second consecutive year, GM had the highest overall customer loyalty as a company.
By |January 11th, 2017|Article Type, Auto shows, Awards, Business, Customer, Customer Loyalty, Customer Service, News, North American International Auto Show, Retail|Comments Off on GM Earns Top Honors In Customer Loyalty For Second Consecutive Year|

GM Dealers Taking On More Loaner Vehicles

General Motors has expanded their Courtesy Transportation Program to get more dealership customers into GM loaner vehicles - and away from other marques.
  • Permalink Gallery

    GM India Trying To Gain Traction With “Chevrolet Blockbuster” Offers

GM India Trying To Gain Traction With “Chevrolet Blockbuster” Offers

Sales were down for GM India in October, 2014. Chevrolet is hoping these bonuses and discounts will help.
By |December 6th, 2014|Asia, Business, Chevrolet, Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Service, Expansion, Incentives, India, Maintenance, Market, Market Share, Marketing, New GM, News, Promotion, Retention, Sales, Service, Value|Comments Off on GM India Trying To Gain Traction With “Chevrolet Blockbuster” Offers|
  • Permalink Gallery

    Holden Launches First Ever Customer Council And VIP Experience

Holden Launches First Ever Customer Council And VIP Experience

Especially loyal Holden followers will now give the company feedback on its cars.
By |November 21st, 2014|Business, Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Service, Decisions, Feedback, Holden, News|Comments Off on Holden Launches First Ever Customer Council And VIP Experience|
  • Permalink Gallery

    General Motors Certified Elite Status For Dealers Helps Better Serve Customers

General Motors Certified Elite Status For Dealers Helps Better Serve Customers

Only 300 of GM's 4,300 dealers are considered 'Certified Elite'.
By |August 26th, 2014|Business, Customer, Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Service, Dealer News, Individual, News, Sales|Comments Off on General Motors Certified Elite Status For Dealers Helps Better Serve Customers|
  • Permalink Gallery

    Chevrolet To Aid Stranded Drivers At Woodward Dream Cruise In 2014 Silverados

Chevrolet To Aid Stranded Drivers At Woodward Dream Cruise In 2014 Silverados

The trucks will be filled with equipment for repairing any broken down classics.
By |August 11th, 2014|Business, Car Culture, Chevrolet, Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Service, Fun Stuff, News, Silverado|Comments Off on Chevrolet To Aid Stranded Drivers At Woodward Dream Cruise In 2014 Silverados|

General Motors Feels Sales Sting In Canada

The company's recalls may be partially to blame. Another issue is the tension with its Canadian dealers.
  • Permalink Gallery

    The Most Recalled General Motors Nameplate This Year Is Not The Chevy Cobalt

The Most Recalled General Motors Nameplate This Year Is Not The Chevy Cobalt

Don't let that stat reflect the performance of the culprit's current generation.
By |May 28th, 2014|Business, Chevrolet, Cobalt, Controversy, Culture, Customer, Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Service, Fleet, Individual, Malibu, News, NHTSA, Quality, Recall, Reliability, Service Bulletin|Comments Off on The Most Recalled General Motors Nameplate This Year Is Not The Chevy Cobalt|
  • Permalink Gallery

    The Most Recalled General Motors Nameplate This Year Is Not The Chevy Cobalt

The Most Recalled General Motors Nameplate This Year Is Not The Chevy Cobalt

Don't let that stat reflect the performance of the culprit's current generation.
By |May 28th, 2014|Business, Chevrolet, Cobalt, Controversy, Culture, Customer, Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Service, Fleet, Individual, Malibu, News, NHTSA, Quality, Recall, Reliability, Service Bulletin|Comments Off on The Most Recalled General Motors Nameplate This Year Is Not The Chevy Cobalt|

General Motors Revises Customer Satisfaction Survey

The 22-question survey has been condensed into 10 questions.
By |May 5th, 2014|Business, Customer, Customer Experience, Customer Loyalty, Customer Satisfaction, Customer Service, Individual, News|Comments Off on General Motors Revises Customer Satisfaction Survey|