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General Motors Africa And Middle East Announce New Team Leadership Appointments

GM is looking to continue its growth trajectory in the AMEO region.
By |March 31st, 2021|Advertising, Africa, Article Type, Business, Communication, Custome Care And Aftersales, Customer Care, Customer Service, Decisions, GM employment, Human Resources, Market, Marketing, Middle East, New Appointment, News, Strategy, Subsidiaries|Comments Off on General Motors Africa And Middle East Announce New Team Leadership Appointments|

GM To Fix eBoost Brake Unit In Some 2021 Chevy Silverado 1500, GMC Sierra 1500 Models

Affected trucks may have faulty brake boost modules.

Another C8 Corvette Falls Off A Lift In Service Bay

An oil change gone awry?
By |March 11th, 2021|Article Type, Business, C8, Chevrolet, Comedy, Corvette, Customer, Customer Care, Customer Experience, Customer Satisfaction, Customer Service, Fun Stuff, News, Retail|Comments Off on Another C8 Corvette Falls Off A Lift In Service Bay|

U.S. Auto Dealers Enjoy Record Profits In Pandemic-Affected 2020 Calendar Year

Dealerships saw vehicle profits increase
By |March 2nd, 2021|Article Type, Buick, Business, Cadillac, Chevrolet, Customer, Customer Care, Customer Loyalty, Customer Satisfaction, Customer Service, Dealers, GMC, News, Retail|Comments Off on U.S. Auto Dealers Enjoy Record Profits In Pandemic-Affected 2020 Calendar Year|

Buick Envision Top Rated CUV In 2021 J.D. Power Vehicle Dependability Study

This study rated the reliability of the outgoing, first-generation Buick Envision.

Appeals Court Dismisses Suit Over Cracked Dashboards In GM Trucks

GM will not be left on the hook for cracked dashboards in certain full-size trucks and SUVs.

Appeals Court Dismisses Suit Over Cracked Dashboards In GM Trucks

GM will not be left on the hook for cracked dashboards in certain full-size trucks and SUVs.

GM Issues Service Bulletin On Chevy Trax Over Missing AWD Badges

Only models equipped with the Redline Edition package are affected by this issue.

Chevy Bolt EV Ranks Second In J.D. Power’s New Electric Vehicle Experience Study

Narrowly losing out to the Kia Niro EV.

How An AI Chat Bot Is Helping GM Financial Weather The Pandemic

The chat bot takes some workload off the shoulder's of human customer service reps at GM Financial.
By |January 15th, 2021|Article Type, Business, COVID-19, Customer Care, Customer Experience, Customer Satisfaction, Customer Service, Disasters, Financial, News|Comments Off on How An AI Chat Bot Is Helping GM Financial Weather The Pandemic|